Lidiawati, E., Putri, L. T., & Wahyuni, M. (2023). ANALYSIS OF CUSTOMER SATISFACTION WITH THE QUALITY OF SERVICE AT DJENG NARA UDUK RICE IN BANGKINANG CITY USING IMPORTANCE PERFORMANCE ANALYSIS (IPA) METHOD. Jurnal Riset Manajemen Indonesia, 4(3). Diambil dari https://jurnal.pascabangkinang.ac.id/index.php/jrmi/article/view/116